At The North Shop, we understand that when you order outdoor gear, you’re not just buying products—you’re preparing for your next adventure. That’s why we’ve designed our delivery process to be as reliable and efficient as the equipment we provide.

Global Shipping Made Simple

We proudly serve adventurers worldwide! While we currently ship to most global destinations, please note that delivery to some Asian countries and remote regions may not be available. Our team works tirelessly to expand our reach so more explorers can access quality gear.

Your Delivery Options

🚀 Standard Shipping – $12.95

Delivery Time: 10-15 business days after dispatch

Carriers: DHL or FedEx

Perfect for when you need your gear quickly but affordably. Our standard option provides reliable tracking and faster delivery times through our trusted partners DHL and FedEx. Your adventure essentials will be handled with the care they deserve.

🎁 Free Shipping

Delivery Time: 15-25 business days after dispatch

Carrier: EMS

Minimum Order: $50+

For orders over $50, we’re excited to offer completely free shipping! This economical option uses EMS delivery services, perfect for planning ahead for your next big adventure. Save on shipping and invest in more gear instead.

Order Processing Timeline

We process all orders within 1-2 business days from our headquarters in Fresno, California. Our team carefully inspects and packages each item to ensure it arrives in perfect condition, ready for your next journey.

What to Expect After Ordering

  • Order Confirmation: Immediate email confirmation with your order details
  • Processing Update: Notification when your order moves to our shipping team
  • Tracking Information: Sent via email once your package is dispatched
  • Delivery: Direct to your specified address with signature required

Please ensure your shipping address is accurate and complete. Delivery times may vary slightly depending on your location and customs processing. During peak seasons or adverse weather conditions, please allow for potential minor delays.

Our Delivery Promise

Just like the North Face gear we provide, our delivery service is built on reliability and performance. We partner with world-class carriers to ensure your outdoor essentials arrive safely, whether you’re preparing for mountain trails or urban exploration.

Ready for Your Next Adventure?

Your perfect gear is waiting. Explore our collections and start your journey today.

Shop Now

Questions about delivery? Contact our adventure specialists at [email protected]

The North Shop – Equipping Adventurers for Life’s Journeys
36 Heritage Road, Fresno, US 93706